Terms of service

Terms & Conditions

1. General
By using this website and purchasing products from 12 Monkeys, you agree to the following terms and conditions. Please read them carefully.

2. Product Information
We strive to provide accurate descriptions and images of our products. However, colors, fragrances, and textures may slightly vary due to monitor settings and natural ingredients.

3. Orders & Payments

• All orders are subject to acceptance and availability.

• Payments are securely processed through trusted gateways.

• Prices are subject to change without notice.

4. Shipping
Shipping times vary based on location. Please refer to our Shipping Information page for details.

5. Returns & Refunds
Returns are accepted only for damaged or incorrect items. For details, please refer to our Return & Refund Policy.

6. Intellectual Property
All content on this website, including images, logos, and text, is the property of 12 Monkeys and may not be reproduced without permission.

7. Limitation of Liability
12 Monkeys is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Kerala.

9. Contact Us
For any questions regarding these terms, please email us at info12monkeys@gmail.com.

Effective Date: October 2025